FAQ

When should I place my order?

Orders placed between by noon Tuesday - Thursday will be delivered next day.  If you place an order Friday-Sunday, it will be delivered Tuesday.

How often do you deliver?

We deliver Tuesdays - Fridays.

What time do you deliver?

Deliveries typically begin around 11am or 12pm. Your specific delivery time will be determined on many factors: the number of deliveries that day, what time we finish cooking, weather, staffing.

Where do you deliver?

To the town of Pittsboro and surrounding areas.

What if I'm not home when you deliver?

If you won't be home on delivery day, you may leave out a cooler with ice packs to collect your meals or purchase one of our reusable insulated thermal bags.

What methods of payment do you accept?

You can pay by credit card, through Paypal, or with cash or check upon delivery.

Is there a delivery fee?

Yes.

Where is your food sourced?

All of us source locally whenever possible, and much of our entrees change with the local availability.

Do you use additives or preservatives?

NO!

I’m on a low salt diet, can you eliminate salt or lower it for me?

Yes, we will do our best to accommodate special requests.

Are the entrees fully cooked?

Some are, some are partially cooked, some are ready to cook. Many items can be microwaved to reheat. The parmesans (eggplant, chicken) are fried and then put in the pans with sauce and cheese. A final bake will complete the cooking process to melt the cheese and fully cook the ingredients. Bella Donna meatloaf not cooked at all but is ready to pop in the oven, and in 20 minutes, you have a delicious entrée.

Can the food be microwaved, or do I need to bake it in the oven?

The containers for most items are in foil pans that can be put in a toaster oven or a conventional oven. If you choose to microwave, remove from foil pans first. I don’t recommend microwaving, but it is up to each individual. I prefer a bit of browning on my dishes, which can’t be achieved in a microwave. But again, you can choose.

How long do the purchased items last in the refrigerator?

Most items will last up to 7 days. Salads may not last that long.

Can I freeze any of the items?

Yes, many of the items can be frozen. There will be a “snowflake” on the image if the items can be frozen.