FAQ

How often do you deliver?

On Mondays, we deliver west of 15-501, Pittsboro Proper, South of 64, Sanford, Siler City,

On Tuesday, we deliver east of 15-501, Fearrington, Chapel Hill, North of 64, Durham, Raleigh.

These are generalities, but when you order, if you are a new customer, I will send you an email telling you which day your delivery will arrive.

What time do you deliver?

We are typically still cooking on Mondays, so we usually don’t start deliveries until 11 or 12 noon. Your specific delivery time will be determined on many factors: the number of deliveries that day, what time we finish cooking, weather, staffing. On Tuesdays, we tend to start a bit earlier, around 10 a.m.

When is the latest I can put my order in?

Orders must be entered by Thursday night at midnight. On Friday morning, I generate my lists and inform the other restaurant owners about what has been ordered.

When is the earliest time I can put my order in?

Usually by Tuesday evening, our menu items have been updated with new items.

Where is your food sourced?

All of us source locally whenever possible, and much of our entrees change with the local availability.

Do you use additives or preservatives?

NO!

I’m on a low salt diet, can you eliminate salt or lower it for me?

Yes, we will all do our best to accommodate special requests.

Are the entrees fully cooked?

Some are, some are partially cooked, some are ready to cook. Many items can be microwaved to reheat. The parmesans (eggplant, chicken) are fried and then put in the pans with sauce and cheese. A final bake will complete the cooking process to melt the cheese and fully cook the ingredients. Bella Donna meatloaf not cooked at all but is ready to pop in the oven, and in 20 minutes, you have a delicious entrée.

Can the food be microwaved, or do I need to bake it in the oven?

The containers for most items are in foil pans that can be put in a toaster oven or a conventional oven. If you choose to microwave, remove from foil pans first. I don’t recommend microwaving, but it is up to each individual. I prefer a bit of browning on my dishes, which can’t be achieved in a microwave. But again, you can choose.

How long do the purchased items last in the refrigerator?

Most items will last up to 7 days. Salads may not last that long.

Can I freeze any of the items?

Yes, many of the items can be frozen. There will be a “snowflake” on the image if the items can be frozen.

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